Privacy Policy
What we collect, why we collect it, and how we look after it, in plain language.
Last updated: October 29, 2026
Better With Ayurveda ("we", "us") is a small Ayurveda practice with two practitioners, Chaithra in Miami, Florida, and Sonia in Dallas, Texas. This policy explains what information we collect through this website and our booking process, why we collect it, and how we look after it. If anything is unclear, email us at hello@betterwithayurveda.com.
What we collect
When you send us a message
Our contact form asks for your name, email address, phone number (optional), the state you live in, and a short message. Please don't include detailed medical information in this form.
When you book a consultation
Our booking page collects your name, email address, phone number, the practitioner and time you choose, and how you would like to meet (online, in person, or both).
Your health history form
Before your first consultation, we ask you to complete a health history form. It includes information about your health, medical history, medicines and supplements, lifestyle, and well-being. You choose what to share, and you can skip any question. We use it only to prepare for and support your consultations.
During online sessions
With your agreement, we may use a note-taking tool that transcribes online sessions, so we can focus on you instead of writing notes. We always ask at the start of the session, and if you'd rather not, we don't use it. Transcripts are treated like your consultation notes: private, and seen only by your practitioner and the practice.
When you visit the website
We use a simple visitor counter that does not use cookies and does not identify you. It tells us things like how many people visited and which pages they read. This website does not use advertising or tracking cookies.
How we use your information
- To reply to your messages and answer your questions.
- To arrange, confirm and prepare for your appointments, and to request payment.
- To support you during and after your consultations, including follow-ups.
- To understand, in general terms, how people use this website so we can improve it.
We do not sell, rent or trade your personal information, and we do not use it for advertising.
How we protect your information
Only your practitioner and the practice can see your health history and consultation notes. We keep them in password-protected accounts and do not share them with anyone else without your permission, unless the law requires it.
No method of sending or storing information online is completely secure, but we take care to choose reliable services and keep access limited.
How long we keep it
We keep your information only for as long as we need it to support you, or for as long as the law requires, and then delete it securely.
Your choices
You can ask us to show you the information we hold about you, correct it, or delete it, unless we are required to keep it. To do any of these, email hello@betterwithayurveda.com and we will reply within 30 days.
Children
This website is meant for adults. If you are under 18, please ask a parent or guardian to contact us for you.
Changes to this policy
If we change this policy, we will update it on this page and change the date at the top.
Contact
Questions about your privacy? Email hello@betterwithayurveda.com.